THE BEST CUSTOMER SERVICE METRICS Find below the best customer service metrics that matter. Metrics for your call centre or customer service department. Measure & increase customer satisfaction. By Mau, a Senior Customer Service Specialist [...]
HOW TO WRITE AN APOLOGY LETTER OR EMAIL TO A CUSTOMER Find below how you should write an apology letter or email to a customer. Important aspects for saying sorry when apologising to a customer. [...]
HOW TO WRITE THE BEST CUSTOMER SERVICE PLAN IN 2024 Learn below how to write the best customer service plan and template in 2024. Download the best customer service plan template and save time and [...]
THE BEST 10 TIPS FOR CUSTOMER SERVICE IN 2024 Find below the best 10 customer service tips in 2024. The top 10 tips for customer support in 2024. By Mau, a Senior Customer Service Specialist at [...]
THE BEST 10 CUSTOMER SERVICE SKILLS IN 2024 Find below the best 10 customer service skills in 2024. The top abilities needed for the successful delivery of customer service. By Mau, a Senior Customer Service [...]